Scalable Offshoring Strategy for FinTech
FinTech Growth Is Costly and Getting Harder to Sustain
Financial technology firms in Australia, New Zealand, Canada, and the US face mounting pressure to grow without overspending. You’re likely dealing with:
- High burn rates from local hiring and infrastructure
- Complex compliance across multiple jurisdictions
- Difficulty sourcing skilled tech and operations talent
- Customer support demands that scale faster than your team
- Investor pressure to show traction without ballooning costs
These challenges slow down product delivery, stretch internal teams, and risk regulatory missteps.
What’s Holding FinTechs Back From Scaling Efficiently
How can FinTechs reduce operational expenses without slowing growth?
- Hiring engineers, compliance analysts, and CX staff in Western markets is expensive and slow.
- Salaries for specialised roles, like quantitative developers, exceed $190K/year.
- Even with a budget, firms struggle to fill roles due to limited talent availability.
What’s the best way to scale FinTech compliance and support teams?
- Compliance demands vary by region and require constant monitoring.
- In-house teams struggle to keep pace with changing regulations and customer expectations.
- CX teams must operate 24/7 to support global users, but local staffing models don’t scale affordably.
Operational Bottlenecks Delay Innovation
- Support and compliance tasks bog down product teams.
- Stretching internal resources thin negatively impacts time-to-market.
- Offshore support can free up core teams to focus on innovation.
Why Offshoring Works for FinTech
What are the benefits of offshoring FinTech operations to the Philippines?
Vault Outsourcing helps FinTechs build lean, high-performing offshore teams in the Philippines.
Access to professionals trained in:
- Financial compliance (AML, KYC, PCI DSS)
- Customer support and CX operations
- Software QA and digital operations
- Financial analysis and reporting
Scalable infrastructure:
- ISO-certified facilities
- Secure data environments
- Redundant systems for uptime
In addition, here’s what will happen:
- Labour costs can be reduced by up to 70% compared to those in Western markets.
- Teams work across time zones to support global users.
- No hidden fees; predictable cost structures for CFOs and COOs.
What roles are best suited for FinTech outsourcing?
- Compliance support
- Customer service and technical support
- QA testing and bug triage
- Data analytics and reporting
- Back-office operations
Does outsourcing compromise quality?
- Filipino professionals are fluent in English and trained in Western business practices.
- Vault’s teams follow strict SLAs and compliance protocols.
- Ongoing training and performance reviews maintain standards.
Australian FinTech Cuts Compliance Costs by 32%
A mid-sized Canadian payments company faced rising costs and slow response times in its compliance operations. Vault Outsourcing helped them:
- Set up a dedicated compliance support team in Manila
- Reduce operational spend by 35% within 6 months
- Improve SLA adherence from 82% to 97%
- Achieve faster turnaround on KYC and AML checks
Offshore Smart and Scale Fast Without Sacrificing Control
Vault Outsourcing isn’t a stopgap. It’s a strategic lever for FinTech to scale globally. You get:
- Faster hiring cycles
- Lower overhead
- Better coverage across time zones
- Stronger compliance posture
- More time for your core team to build and grow
Explore how Vault Outsourcing can help your FinTech scale securely and efficiently. Talk to us about building a tailored offshore strategy that fits your growth goals.