Financial Technology is Expanding Globally
The Challenges of Scaling FinTech Operations Today
FinTech firms in Western markets face intense pressure to deliver growth without runaway costs. High burn rates, strict compliance requirements, and difficulty hiring technical and operations talent are just a few of the challenges holding you back. As a C-level executive or operations leader, you’re tasked with finding innovative solutions to these problems while maintaining exceptional customer experience and navigating regulatory complexity across multiple markets.
Recruiting The Tech Talent at Sustainable Cost
Finding and hiring skilled tech and compliance professionals at sustainable costs is a significant hurdle for FinTech firms. The demand for specialised talent far exceeds the supply, driving up salaries and recruiting costs.
Scaling FinTech’s Customer Support Globally
As your FinTech firm grows, it is crucial to scale customer support operations to meet increasing demand while maintaining exceptional customer experience. However, this can be a complex and costly challenge.
Regulatory Complexity is Across Multiple Markets
FinTech firms operating in multiple markets must navigate a complex web of regulatory requirements, ensuring compliance and avoiding costly fines. This requires special expertise and significant resources.
FinTech Firms Can Reduce Operational Expenses
One solution is to leverage offshoring solutions from the Philippines, a strategic hub for FinTech outsourcing. By partnering with a trusted offshoring provider like Vault Outsourcing, you can:
- Reduce operational expenses by up to 40% through cost savings on talent acquisition and infrastructure
- Access specialised talent in compliance, financial analysis, customer support, software QA, and digital operations
- Scale infrastructure with strong IT security, ensuring 24/7 operational continuity for global users
- Enjoy transparent pricing models to ease financial planning and budgeting
NZ Asset Management Reduces Operational Spend by 19%
A New Zealand-based asset management company partnered with Vault Outsourcing to set up an offshore compliance support team in Manila. The results were impressive:
- 19% reduction in operational spend through cost savings on talent acquisition and infrastructure
- 31% improvement in turnaround time for compliance tasks, enabling faster product innovation and deployment
- Enhanced customer experience through 24/7 operational continuity and improved support response times
As a FinTech executive or operations leader, you recognise the importance of scaling securely and efficiently in competitive global markets. By partnering with Vault Outsourcing, you can leverage offshoring solutions in the Philippines to reduce operational expenses, access specialised talent, and enhance the customer experience. Discover how a tailored offshore strategy can help your FinTech firm achieve sustainable growth and success. Book a call today or contact us through this page!