Vault Outsourcing helps Australian financial services firms build skilled offshore teams in the Philippines. We focus on cost efficiency, quality talent, and secure operations so you can scale without adding overheads. Our 30-day satisfaction period lets you test your team with no long-term commitment. If you are not seeing measurable results within the first month, you can stop.
We tailor every offshore team to your business goals. Our specialists work with you to identify the skills, processes, and structure that give you the most impact. Your dedicated offshore team works only for you, fully aligned with your culture and objectives, so you get consistent results and measurable growth.
Access experienced credit underwriters, debt collections specialists, data analysts, and support staff in the Philippines.
Vault Outsourcing connects you with pre-screened financial services talent so you can scale capacity, improve turnaround times, and maintain quality.
Start with the roles you need now and grow as required.
We tailor offshore solutions for everything from a single key hire to a full back-office team, keeping costs predictable and operations lean.
We handle IT, HR, payroll, and facilities so your offshore team runs smoothly from day one.
Our systems keep your operations secure and compliant while you focus on business growth.
Choose project-based, short-term, or permanent staffing.
We customise workspaces and processes to match your brand and culture, helping your team stay productive and aligned.
Processed in secure online transactions for financial services clients
Offshore seats supporting Australian and global operations
Employee retention rate driven by consistent results
Combined global financial services leadership experience
Proven track record in the offshoring industry
Vault Outsourcing builds offshore teams in the Philippines that fit your operational goals, budget, and culture. We work with you to design a staffing plan that can scale steadily or accelerate quickly, depending on your needs.
Our solutions cover accounting, compliance support, client services, and other back-office functions common in financial services. As an ISO-certified offshore provider, we operate with secure systems and transparent pricing, giving you confidence in both performance and cost control.
Vault Outsourcing has been a game-changer for Classic Holidays. Since the beginning, Vault has provided us with impeccable service, consistent staff recommendations, and results. Having a team like Vault handle your back-office functions makes life easy for you as a company and allows you to focus on the real work instead of the more tedious tasks that can consume time and resources.
Thank you for everything Vault!
I would highly recommend the team at Vault Outsourcing. They are experts in BNPL, personal loans, fintech and all financial services. Our business has benefited immensely from our partnership with Vault – it has been highly cost-effective for us, the quality of personnel has been exceptional, and the service has been first class. Anyone who has concerns about outsourcing should put them aside and speak to Dean. It could be a game-changer for their business.
I have been fortunate enough to not only utilise Dean’s expertise for more than 6 years but have built a business relationship that has transgressed into a friendship that will last forever. And this is what counts. Both Dean and his entire team care for both their clients and their offshore team. They ensure you get the results you want and the team members that fit best with your culture. The whole process is simple and streamlined from start to go. Whether you need accountants with Australian experience, administration staff, or you just want to free up more of your time, trust me and give them a call now!
Vault has supported my team with the best Sales talent in the industry which has improved our bottom line significantly. They have been a real pleasure to do business with and every part of the business is very professional
Outsourcing can reduce costs, improve operational efficiency, provide access to specialised skills, and support compliance with regulations like APRA and ASIC.
Consider your core competencies, cost structure, regulatory requirements, and the need for scalability. Outsourcing works best for non-core, repetitive, or specialised functions.
Data security, regulatory compliance, loss of control, vendor reliability, and offshore time-zone differences are key risks to manage.
Vault Outsourcing is ISO 27001 (Information Security) and ISO 9001 (Quality Management System) Certified, ensuring that Data security, regulatory compliance, loss of control, vendor reliability, and offshore time-zone differences are key risks to manage.
We follow strict security protocols, comply with local regulations, and often operate under certifications such as ISO 27001 and ISO 9001.
Specialist providers integrate APRA and ASIC regulations into their processes, offering audit-ready documentation and expert support.
Finance and accounting, customer service, IT support, transaction processing, risk management, compliance, sales and marketing are frequently outsourced.
Regular audits, transparent communication, real-time monitoring dashboards, and clear KPIs, OKRs, KRA, or SLAs help maintain high service standards.
When managed well, outsourcing can improve response times and service quality. Transparency with clients about your outsourcing approach can build trust.
Common models include fixed-price, time-and-materials, and increasingly, outcome-based pricing linked to performance and cost savings. The most effective and transparent for financial services businesses is the all-in pricing model.
Look for local regulatory expertise, proven industry experience, robust security measures, business hours alignment, and transparent reporting.
Book an initial consultation to define your offshore staffing needs. We’ll work with you to outline roles, team size, budget, and timelines. You’ll receive a clear plan and current market data so you can make an informed decision with confidence.
