Your Business,
Your Team,
Our Commitment

Offshore your idealteam from the Philippines
Why Our Partnership is a Game-Changer

Experience the Difference

At Vault Outsourcing, we believe in building long-term partnerships based on trust, transparency, and mutual respect. That’s why we’re dedicated to providing exceptional service and support at every step of the way. Our 30-day satisfaction guarantee ensures that you can experience the benefits of our services without any risk. If you don’t see the benefits and success within 30 days, you can walk away.

Your Team, Your Brand, Your Way

We understand that every business is unique, that’s why we tailor our solutions to fit your specific needs. Our team works closely with you on the front line to identify the best practices and offshoring solutions that will benefit your business the most. With a dedicated offshore team working exclusively for you, you can be assured of their commitment to drive result, impact, and growth to your business.

If you’re ready to take your business to the next level with an offshoring partner that truly understands your needs, look no further than Vault Outsourcing. As disruptors of the market, we’re committed to driving your success and helping you achieve your goals.

The Vault Advantage

Taking Your Business to
the Next Level

Expand your options

Vault empowers you to build an exceptional offshore team by connecting you with top talents and qualified professionals in the market. 

Vault can provide you with the best candidates and can build you a high-performing team that delivers exceptional results for your business

No Minimum Seat Requirement

Vault empowers you to build an exceptional offshore team by connecting you with top talents and qualified professionals in the market. 

Vault can provide you with the best candidates and can build you a high-performing team that delivers exceptional results for your business

Integrated Departments

Focus on growing your business while we take care of the rest. At Vault, we provide comprehensive support services for your business, including IT, HR, and facilities management. 

Our experienced team ensures that your business has the infrastructure and resources it needs to operate efficiently and effectively.

Total Flexibility

With Vault, you can create a workspace that not only meets your functional needs, but also inspires creativity, productivity, and collaboration. Vault will customise your team’s workspace to reflect your brand, personality, and culture. We also provide you your exclusive private office space at our headquarters.

Flexible employment options are available to suit your needs – including project-based, short-term, and permanent positions.

Revolutionise Your
Business In 4 Easy Steps

The Vault Framework

Initial Consultation

  • Vault will request for Full-Time Equivalent (FTE) information, budget details, and partner’s occupational needs.
  • Engage Vault Outsourcing to ascertain the composition of the Project Team, define respective roles and responsibilities, and conduct comprehensive market research.
  • Determine the partner’s preferred work model for seamless collaboration and alignment.
  • Assess the operational support requirements and establish the necessary resources.

Finalisation of Client Requirements

  • Determine the Full-Time Equivalent (FTE) personnel required.
  • Establish the targeted commencement date.
  • Reach a definitive agreement on the Statement of Work (SOW) & Master Service Agreement (MSA).

Collection of Signed Contract

  • The contract is duly signed by both parties.
  • Establish the primary point of contact each department:
    • Human Resources department.
    • Information Technology department.
    • Operations division.


  • Partner to provide Job Descriptions for their new offshore team.
  • Vault to Facilitate recruitment with a prompt turnaround time.
  • Determine the extent of partner participation in the hiring process.
  • Vault will ensure alignment with key performance indicators (KPIs) and reporting needs.
  • Commence recruitment efforts and establish necessary IT provisions.
  • Conduct testing and ensure system compliance.
  • Vault will furnish applicant endorsements to the client and identify suitable resources to fill the required positions.

Our Story In Numbers


Proceed in online transactions


Seats allocated


Retention Rate


Years of global financial services experience


Years in the offshoring business


Our Experts Are the Finest

Our consultative approach allows for you and your business to grow at the rate that you desire. Whether that be slow and steady, with industry best practices, or with revolutionary policies that stimulate growth like a gazelle company.

We deliver custom solutions, tailored to your industry, your culture and your one-of-a-kind challenges.

If you are preparing for growth, finding cost savings or need back-office support in today’s expensive and competitive environment – we are here to help.

Our Story

Vault’s Story

Our story started with a business venture within the Financial Services sector by the owner of Vault Outsourcing, Dean Hutton. Dean was looking for ways to reduce costs, increase revenue and improve efficiency. He trialled many outsourcing companies but concluded that no current outsourcer was looking into his organisation to find the best solutions and practices to benefit from. The business was just another number…

Forward on several years, Vault was created for the organisations out there that are looking to uniquely scale up and gain the competitive edge over their competition through tailored solutions to your business, industry and culture.



Find the answers to the questions
we get asked the most

Vault’s model is to help you build a team in the Philippines around your existing staff, allowing you to scale quickly without the overheads. The Philippines based team is an extension of your local staff.

The Philippines has a large pool of talented, educated and skilled people. While cost is a factor, the importance of being able to quickly scale a team is a major advantage.

Vault has structures in place during the hiring and onboarding process to ensure your team members are the right fit for your business. We have dedicated HR professionals that work with you to conduct performance evaluations during their employment.

At Vault, the team members report directly to your company on a daily basis. We want to ensure that you maintain close communication with your team ensuring quality to your standards.

Traditional outsourcing mainly fits roles that are process oriented and have repeatable tasks that can be easily documented. At Vault we have considerable experience in the Fintech sector and can offer Knowledge Process Outsourcing which is more about providing core information-based business activities.

Generally you would expect outsourcing to the Philippines to be around 50-70% of hiring locally.

With specialist knowledge in financial services and a long history of working with clients in banking, finance, buy-now-pay-later and loan servicing companies, Vault can offer staff and solutions that bring experience to your organisation.

A recent survey by PwC, 20% of Fintech companies already outsource their technology needs, and 65% of those businesses surveyed indicated they will outsource in the near future. Along with cost savings, this growth has been attributed to increased flexibility, speed to market and specialist innovation.

Outsourcing opens up opportunities for your core team members to focus on innovation and customer acquisition safe in the knowledge that their products and services are being provided to customers at a high quality. With Vault we have specialised expertise that can cross over to help with providing innovative and scalable solutions.

Being a financial services focused company we understand the need for data security and have implemented the highest levels of network and physical security through our providers. We can work with you to provide the level of security that works best for your needs.

A mixture of:

  • A relationship with a trusted partner who could grow with us
  • Adaptability to our changing needs
  • High BCR (benefit-cost ratio)

Their ability to swiftly meet our customer needs while we were rapidly scaling our business allowed us to consistently improve the value delivered to our customers rather than face bottlenecks, extra hurdles, and other forms of “brakes” that would have halted our momentum.

Welcome to our office

Talk to us Today

Ready to get started?

To begin, we arrange an initial consultation which works to identify your company’s needs and document the number of team members required, budget and types of roles that will form the dedicated team. We then provide feedback and a plan as well as market research to assist with your decision.

Don’t fall behind your competitors, elevate your business today. Call to discuss your tailored solution on 1300 016 782